Community Bus service

Schedule and map

Schedule effective January 6, 2019 – Community bus North and South (Google sheet)

Map: Community bus North 
Map: Community bus South 

Service advisories

Current advisories
No current service interruptions
Upcoming advisories

Detour: Route 12 and Community Bus north
July 27, 2019-July 27, 2019

About the Community Bus

The Community Bus is a conventional sized bus that serves passengers with or without mobility devices.

Passengers may flag the Community Bus along its routing whether standing at a bus stop or not. This means, if it is a safe location to stop the bus, an operator will pick up passengers to board their bus throughout the route who flag them down as they approach.

Passengers are also allowed to request a stop at existing bus stops or locations along the routing of the Community Bus. If you are requesting a stop that is not located at a bus stop, ensure that you speak to your operator prior to your stop request so that the operator is aware of where to stop for you. If you wait to inform your operator too close to your stop request, they may not be able to stop there in time if it is not an existing bus stop location.

Service is available Monday to Saturday, 8:30 a.m. to 4:30 p.m.

Rules and regulations

Guelph Transit is committed to upholding all aspects of the Ontario Human Rights Code.

Guelph Transit serves a multi-racial, multi-cultural and multi-linguistic city that encompasses people from every religion, race, and place of origin. Guelph Transit will ensure that every person receives equal treatment in receipt of its services without discrimination due to race, religion, place of origin, age, sex, sexual orientation, disability, or marital or family status.

Guelph Transit recognizes and values the diversity of its riders and employees by striving to show everyone the respect they deserve. For more information, please contact Guelph Transit or the Ontario Human Rights Commission.

Guelph Transit Operators are responsible for the operation of the bus and administering the rules and regulations that ensure a safe and comfortable ride for all passengers:

  • Passengers must be able to board and disembark without assistance from the bus operator.
  • No food or drink is permitted on buses
  • No skis, toboggans, snowboards, wagons or bikes are permitted on buses
  • No playing radios unless using headphones
  • No swearing or use of profane or discriminatory language
  • No pets (unless in a small pet carrier) are permitted on buses. Service Animals are permitted on buses.
  • No smoking is permitted on buses or in shelters in accordance with City of Guelph by-laws
  • Shoes and shirts must be worn at all times on the bus. Inline skates cannot be worn on the bus.

Service animals

Guide dogs and service animals are permitted on Guelph Transit vehicles. When it is not readily apparent (can’t easily and clearly be seen) that an animal is a service animal, a letter from a physician or nurse confirming that the person requires that animal for reasons relating to their disability, must be presented to the driver when boarding a Guelph Transit vehicle. All other animals, not classified as a guide dog or service animal, must be secured in a small enclosed pet carrier that can fit between the seats.

Transportation of articles

Transportation of bulk items will be at the operator’s discretion. Passengers, or their attendants or companions, may carry groceries and parcels on the conventional bus, but the drivers are not required to provide assistance. Firearms, offensive or prohibited weapons, chemicals, toxic substances and flammables are not permitted on Guelph Transit vehicles. Parcels and personal items must be kept clear of the aisles.

Items that are too large or heavy for a passenger to bring on board without assistance (from the operator) or interfere with the aisle are not allowed on conventional vehicles. You may be asked by the operator to fold the item if it is too large or there is not enough room on board.

Stroller policy

Oversize strollers will not be allowed on the bus. An oversize stroller is anything larger than a single stroller and includes jogging strollers.

Guelph Transit Stroller Policy