Community Bus service

Monday to Saturday

Guelph Transit offers a unique service that will assist you with your transportation needs within the city. The Community Bus is a fully accessible mobility van that can seat several passengers using mobility devices as well as those without.

Check this section regularly for news and information on service detours and other important events or issues that may affect your commute.

Current advisories
No current service interruptions
Upcoming advisories
No upcoming service interruptions

Community Bus route map

Schedules

Rules and regulations

Guelph Transit is committed to upholding all aspects of the Ontario Human Rights Code.

Guelph Transit serves a multi-racial, multi-cultural and multi-linguistic city that encompasses people from every religion, race, and place of origin. Guelph Transit will ensure that every person receives equal treatment in receipt of its services without discrimination due to race, religion, place of origin, age, sex, sexual orientation, disability, or marital or family status.

Guelph Transit recognizes and values the diversity of its riders and employees by striving to show everyone the respect they deserve. For more information, please contact Guelph Transit or the Ontario Human Rights Commission.

Guelph Transit Operators are responsible for the operation of the bus and administering the rules and regulations that ensure a safe and comfortable ride for all passengers:

  • Passengers must be able to board and disembark without assistance from the bus operator.
  • Strollers, buggies and carts are not permitted on the Mobility vehicle lifts
  • No food or drink is permitted on buses
  • No skis, toboggans, snowboards, wagons or bikes are permitted on buses
  • No playing radios unless using headphones
  • No swearing or use of profane or discriminatory language
  • No pets (unless in a small pet carrier) are permitted on buses. Service Animals are permitted on buses.
  • No smoking is permitted on buses or in shelters in accordance with City of Guelph by-laws
  • Shoes and shirts must be worn at all times on the bus. Inline skates cannot be worn on the bus.

Service animals

Guide Dogs and Service Animals are permitted on Guelph Transit vehicles. When it is not readily apparent (can’t easily and clearly be seen) that an animal is a Service Animal, a letter from a physician or nurse confirming that the person requires that animal for reasons relating to their disability, must be presented to the driver when boarding a Guelph Transit vehicle. All other animals, not classified as a Guide Dog or Service Animal, must be secured in a small enclosed pet carrier that can fit between the seats.

Transportation of articles

Transportation of bulk items will be at the operator’s discretion. Passengers may bring a maximum of three bags of groceries or three parcels on the bus. Passengers, or their attendants or companions, may carry groceries and parcels on the van, but the drivers are not required to provide assistance. Firearms, offensive or prohibited weapons, chemicals, toxic substances and flammables are not permitted on Guelph Transit vehicles. Parcels and personal items must be kept clear of the aisles.

Items that are too large or heavy for a passenger to bring on board without assistance (from the operator or lift) or interfere with the aisle are not allowed on Mobility vehicles. You may be asked by the operator to fold the item if it is too large or there is not enough room on board.

Strollers, buggies and carts

  • Strollers, buggies and carts are not permitted on the Mobility vehicle lifts
  • It is the responsibility of the passenger to ensure that their stroller, buggy or cart does not interfere with the safety or comfort of another passenger and that the aisle is kept clear. Passengers must also ensure they are in the care and control of their stroller, buggy or cart at all times.
  • Strollers, buggies or carts must be free of the aisle and their width may therefore not exceed 26 inches. If a stroller is too large to fit safely out of the aisle way, or if a passenger has too many items hanging from the stroller, they will not be allowed to board the bus. Oversize strollers will not be allowed on the Mobility vehicles. An oversize stroller is anything larger than a single stroller and includes jogging strollers.
  • Passengers travelling with a stroller, buggy or cart must be able to board and disembark without assistance from the Community bus operator.
  • Passengers travelling with a stroller, buggy or cart should have the stroller, buggy or cart lengthwise against the side of the vehicle if necessary to avoid any interference with the aisle and comfort of other passengers.