NEW: Automated reminders!
Residents who are eligible for Mobility Service have a new option to receive automated telephone calls that will provide a reminder for their pre-booked trip.
About Mobility Services
Mobility Services is a specialized shared-ride transit service that provides transportation from accessible-door-to-accessible-door within the city limits of Guelph. Service is provided on wheelchair accessible buses and, when needed, contracted taxi services.
Mobility Services dispatchers strive to provide the most efficient service possible, however trips may take between 40-55 minutes to complete during peak travel times. Peak travel times are Monday to Friday, from 8-9:30 a.m. and from 3-6 p.m.
Service hours
Monday – Saturday: 5:45 a.m. – 12:15 a.m.
Sunday: 9:15 a.m. – 6:45 p.m.
Statutory holidays: 9:15 a.m. – 6:45 p.m.
Dispatch hours
Monday – Friday: 8 a.m. – 9 p.m.
Saturdays: 8 a.m. – 9 p.m.
Sundays: 10 a.m. – 4 p.m.
Service advisories
Check this section regularly for news and information on service detours and other important events or issues that may affect your commute.
Need more information?
Call 519-822-1811 extension 2801, TTY 519-837-5731