Supervisor, Parks Infrastructure and Horticulture

The City of Guelph is a vibrant community with over 120,000 people located in the heart of Southern Ontario, just one hours driving distance from Toronto.  Set in a picturesque natural setting, Guelph is known for its rich architectural heritage, growing economy and excellent quality of life – all good reasons to consider a career in this beautiful city.

Job Summary:

Resumes are being accepted for the position of Supervisor, Parks Infrastructure and Horticulture within the Parks and Recreation Department. Reporting to the Manager of Parks Operations and Forestry, the successful candidate will be responsible for parks infrastructure maintenance and horticulture, including plant production. The functions performed in this position are in accordance with established standard operating procedures, departmental and corporate policies, sound horticulture/construction principles and practices, and applicable codes, with a focus on quality customer service and continuous improvement processes. Guided by the goals and objectives of the City of Guelph Administrative Plan and committed to the Corporate Values of integrity, excellence and wellness, the candidate will aid in the achievement of the Community Vision – to be the city that makes a difference.


  • Provide visible and positive leadership to staff consistent with the commitments of the City’s Leadership Charter, developing and nurturing a work environment that is inclusive, respectful and motivating for staff.
  • Responsible for horticulture and parks infrastructure inspection and maintenance, including playgrounds, splashpads, skate park and parks; park facilities including washrooms, concessions, utility buildings, picnic shelters, signs, fencing, gates and bollards; park furniture including commemorative benches; park utilities including water and hydro; park amusements and special events; and, horticulture installations and maintenance in parks, trails, gateways, public spaces, and City facilities, including an operating floral clock; shrub and tree maintenance; and, greenhouse operations including plant production.
  • Supervise, delegate and oversee work carried out by staff (Full Time, Contract, and Seasonal) and contractors to ensure it is performed safely, effectively and efficiently and in accordance with City or departmental standards, level of service, specifications, policies, procedures, and legislated requirements.
  • Recruit, train, develop, manage and evaluate staff (Full Time, Contract and Seasonal); develop work plans and schedule work according to priorities; review employee performance on a regular basis and take corrective/disciplinary action, as required.
  • Develop, review/revise and implement policies, guidelines, best management practices and standard operating procedures to ensure all work practices comply with the City of Guelph’s Health and Safety policies, as well as with other applicable City policies and guidelines.
  • Document and analyze operational performance, activities, and costs.
  • Resolve/handle inquiries/requests for service/complaints from the general public, residents, emergency services, other departments, senior management and members of council.
  • Undertake qualitative and quantitative assessments of park assets, and develop and implement short and long-term maintenance strategies for them.
  • Schedule and oversee development, maintenance, capital programs (including assisting in the preparation of specifications and meeting with and scheduling of contractors), purchasing of supplies and equipment and overseeing and auditing of service contracts as appropriate.
  • Manage contracts and contracted services with suppliers and vendors, including price negotiations, in accordance with the City’s purchasing by-law.
  • Execute both capital and operational budgeted retrofits on a timely basis; in accordance with Public Sector Accounting Board, Canadian Standards Association, Electrical Standards Association and Technical Standards and Safety Authority and other ordinances, Municipal, Provincial, and regulatory bodies and legislation.
  • Assist with the development of operating and capital budgets; deliver programs and projects within budget.
  • Utilize available granting opportunities to maximize funding for identified projects, research, apply and report as required.
  • Ensure materials and equipment is available to execute work plans.
  • Contribute to needs analysis/projections and budget forecasting related to Parks Operations and Forestry equipment needs.
  • Investigate operational issues and identify measures to improve performance and quality of service.
  • Oversee the provision of documentation and evidence supporting the City’s risk management, insurance and legal representatives in addressing damage or liability claims against the corporation.
  • Plan and organize plant requirements for the planting season; oversee and guide annual plant production, including hanging basket and container stock.
  • Participate in professional and community committees and keep current in relevant areas.
  • Network with permitted user groups and special event organizers on a wide range of parks-related matters, including facilitation of large scale special events throughout the City.
  • Ensure that administrative requirements of the work group are being satisfactorily met.
  • Act temporarily in various departmental leadership positions as required.
  • Participate in the on-call rotation and flexibility to occasionally work evenings and weekends when required.
  • Perform other related duties as assigned. 


  • Considerable experience related to the duties listed above, normally acquired through a diploma or degree in Landscape Design/Construction, Horticulture, Parks Management, or related field and experience in parks maintenance and horticulture showing progressively accountable positions. Candidates with an equivalent combination of education and experience may be considered.
  • Experience supervising staff or leading work teams in a unionized environment;
  • Valid Class “G” Driver’s License with a good driving record. Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their license is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
  • Currently certified or the ability to obtain Playground Practitioner Certification and Splash Pad Practitioner Certification.
  • Currently licenced or the ability to obtain Ministry of Environment Pesticide License(s).
  • Currently certified or the ability to obtain Integrated Pest Management Accreditation.
  • Experience within a municipal environment would be an asset.
  • Knowledge in the management of parklands including procuring and managing contracted services to ensure compliance with specifications, regulations and policies.
  • Knowledge of the Occupational Health and Safety Act, the Highway Traffic Act, and the Ontario Traffic Manual’s Book 7 for temporary conditions and other applicable legislation
  • Organizational skills with the ability to work independently and in a team environment
  • Excellent verbal & written communication skills with the ability to communicate with all levels of staff, stakeholders and the general public.
  • Excellent customer service skills with the ability to resolve customer inquiries/complaints effectively.
  • Ability to work well under pressure and function effectively in a high volume workplace with competing priorities and time restraints;
  • Intermediate skills in Microsoft Office- Word, Excel, PowerPoint and Outlook;
  • Joint Health & Safety Certification considered an asset.
  • Experience with CLASS, GIS, JD Edwards or WAM (synergen) is considered an asset;
  • Confined Space certification an asset;
  • Must obtain and maintain Standard First Aid, CPR and AED certification


$71,657.81 – $89,572.26 (per year)

How to Apply:

Qualified applicants are invited to apply using our online application system by Tuesday, July 4, 2017. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.

To access the online application system, please click on the “Apply for this job” icon. Instructions will follow.

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The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

The City of Guelph is an equal opportunity employer.