Supervisor Corporate Communications (Temporary – up to 18 months)

The City of Guelph is a vibrant community with over 120,000 people located in the heart of Southern Ontario, just one hours driving distance from Toronto.  Set in a picturesque natural setting, Guelph is known for its rich architectural heritage, growing economy and excellent quality of life – all good reasons to consider a career in this beautiful city.

Job Summary:

Resumes are being accepted for the temporary position of Supervisor Corporate Communications within the Corporate Communications and Customer Service Department.  This opportunity requires a highly competent leader and a well-rounded, senior-level public relations practitioner with specialized skills in issues management. The Corporate Communications Supervisor will have management oversight of a full range of communications services for a suite of departmental portfolios and a team of staff, and will serve as an issues management specialist to the corporation.  Guided by the goals and objectives of the City of Guelph Corporate Administrative Plan and committed to the Corporate Values of integrity, excellence and wellness, the candidate will aid in the achievement of the Community Vision – to be the city that makes a difference.


  • Provide visible and positive leadership to staff consistent with the commitments of the City’s Leadership Charter, developing and nurturing a work environment that is inclusive, respectful and motivating for staff.
  • Work as part of the Corporate Communications management team to provide fully integrated services to the corporation.
  • Provide leadership, guidance and direction to a team of communications practitioners and graphic designers that represents about one half of the department’s total staff complement.
  • Hire, train, supervise and evaluate staff.
  • Provide strategic communications and issues management support to leadership and frontline staff.
  • Conduct research and analysis of issues; anticipate, plan for and respond to issues at both the corporate and departmental level; make expert recommendations regarding issues response; prepare briefing notes and develop issues management plans.
  • Participate in departmental performance reporting.
  • Implement components of the City’s overarching communications strategy.
  • Provide strategic communications expertise and support.
  • Develop integrated communications programs at the corporate level to support initiatives which may have significant impact on the organization.
  • Analyze effectiveness of communication strategies, report on results and provide recommendations for optimization in stakeholder communication.
  • Support the media relations program by fostering good relationships with media and by supporting and coaching City employees.
  • Perform other related duties as assigned.


  • Considerable experience related to the duties listed above, normally acquired through the completion of a post-secondary degree, diploma, or post-degree certificate in Public Relations or Corporate Communications and considerable experience in the field of public relations, including issues management, preferably in the public sector environment. Candidates with equivalent combination of education and experience may be considered.
  • Experience supervising, coaching, motivating and training employees.
  • Experience developing strategic communications programs at the corporate level using the R.A.C.E. formula with measurable results.
  • Ability to positively influence staff, exercise sound judgment, and execute decisions in a manner consistent with corporate values.
  • Ability to establish and maintain effective, positive relationships with various stakeholders including employees, departmental clients, leaders, the media, elected officials, etc.
  • Solid understanding of communication theory and best practices.
  • Proven writing, editing and research skills.
  • Excellent oral and written communications skills including well-developed presentation and negotiation skills.
  • Excellent interpersonal skills.
  • Strong organizational skills.
  • Ability to work well under pressure, complete multiple assignments and function effectively in a high volume workplace with tight deadlines.
  • Proven ability to exercise discretion, diplomacy and confidentiality.
  • Advanced computer skills with Microsoft Office (Word, Excel, PowerPoint & Outlook); advanced social media and analytics skills (Google analytics).
  • Professional membership and/or accreditation with CPRS and/or IABC is an asset.


$78,810.65 – $98,513.31 (per year)

How to Apply:

Qualified applicants are invited to apply using our online application system by Sunday, July 30, 2017. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.

To access the online application system, please click on the “Apply for this job” icon. Instructions will follow.

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The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

The City of Guelph is an equal opportunity employer.