BOX OFFICE SHIFT LEADER – PART-TIME

Located in the heart of downtown Guelph, River Run Centre is a magnificent performing arts centre which opened in October 1997. The Centre houses the 786-seat Main Stage Theatre, the 225-seat Co-operators Hall, and Canada Company Hall, a communal lobby which is also multi-purpose.

We are currently accepting applications for customer service oriented individuals to work part time (3-20 hours per week) as Box Office Shift Leaders. Shifts will vary, with no guarantee of hours; flexibility and evening and weekend work is required.

This position is involved with a variety of tasks within the River Run Centre’s Box Office. Shift Leaders provide excellent service to our customers through ticket sales and responding to inquiries. Additionally, Shift Leaders are responsible for assisting the Box Office Co-ordinator with the smooth, profitable, and customer-focused operation of the Box Office. This includes keyholder responsibilities, supervising Box Office Sellers, loading in shows, running reports, solving problems, communicating with clients, and other duties as assigned.

Qualifications include superior customer service experience, excellent interpersonal and communication skills, experience supervising staff or volunteers, sales and cash handling experience, a solid working knowledge of Microsoft Word, Excel, and Outlook, attention to detail, willingness to learn, and ability to work independently in a very fast-paced environment. Knowledge of ticketing software and previous ticketing experience is an asset. Neat appearance and positive attitude are essential.

Rate of pay – $18.73 per hour to start

If you are interested in joining our team, please submit a resume with cover letter stating which position you are applying for.  Resumes can be submitted:

  • By email: info@riverrun.ca
  • In person to River Run Centre Box Office, 35 Woolwich Street, Guelph, Monday to Friday 11am-4pm
  • By mail to River Run Centre, 35 Woolwich Street, Guelph ON N1H 3V1

The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

The City of Guelph is an equal opportunity employer.