Frequently asked questions about applying for a job

How do I apply for a position at the City of Guelph using the online application process?

We encourage you to review this information carefully prior to starting the online application process. You may wish to print out the job descriptions you are interested in so that you can refer to it when you are completing your application.

Once you are ready to apply, you can click on the relevant link found on our employment page. Once you have accessed the job posting, you will also see a link that says “Apply to this job”. This link will take you to the online application system. You may be required to create a new login and password in order to apply. Registration is free. Upon registration, you will be able to create or copy and paste your resume and cover letter. Upon submission, you may be taken to a detailed questionnaire where we will ask you specific questions about your education, experience and other relevant qualifications. This questionnaire is mandatory. Your application will not be considered unless the questionnaire has been completed. We encourage you to complete this online process within 20 minutes. When you click on the “Done” button, your application will be submitted.


I don’t have access to a computer. Can I still apply?

Local libraries, HRSDC branches as well as Internet Cafes are great places to turn to for computer access. If you already have your resume and cover letter created, it will only take a short time to apply online. Hard copy applications will not be accepted.


I am having problems filling in the online application, is there help?

For any technical issues when completing the online application through ICIMS you can contact ICARE at 1-800-889-4422 option 1.


How do I know the City of Guelph received my application?

When you apply for a position online you automatically receive an acknowledgement indicating your application was successfully received. Please make sure your e-mail address is entered correctly to ensure proper delivery of your e-mail confirmation. It is recommended that you keep a copy of this email as proof of your application being submitted.


When will the City of Guelph contact candidates?

Only candidates who have been short listed for testing or an interview will be contacted.


I apply for many jobs at the City and never get contacted, even though I feel qualified for the job, why is this happening?

The City of Guelph receives over 5700 applications per year. It is very important that your resume and cover letter address the qualifications listed on the job posting to ensure you demonstrate how your experience matches the requirements for the job. Given the volume of applications, the City will in the first instance interview those candidates whose experience most closely matches the requirements of the job. While you may be completely qualified for the position, in the City’s view, there are other candidates whose qualifications or experience is greater than what has been presented in your cover letter and resume.

You should continue to apply for positions you feel qualified for, as the City of Guelph regularly has positions open to the public, and appreciates your interest in career opportunities with us.


Does the City of Guelph use any staffing agencies for filling positions?

Yes. The City of Guelph works closely with a couple of staffing agencies to fill temporary, casual positions. These are:


If I have further questions, who can I contact?

Please contact the Human Resources Department at 519-822-1260 extension 5601.