Notice of collection: water use and communications telephone survey

The City of Guelph is conducting a residential telephone call survey to gather residents’ opinions on water use practices and communications for water programs.

The survey is being conducted October 12 through November 10, 2017. Metroline Research Group Inc. is contacting 500 households in the City of Guelph.

Results of the survey will be used by City staff to improve water conservation programs and communications about them.

Your participation is voluntary. All individual responses will be kept confidential and will be used for further program development and optimization only.

Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy (MFIPPA) is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of the MFIPPA.

For more information about the project please contact the City’s Water Services department at

For questions regarding the collection, use and disclosure of this information please contact the Program Manager Information, Privacy and Elections at
519-822-1260 extension 2605