The relocation involves the closure of the tourism counter on the first floor of City Hall and moving merchandise and Guelph/Wellington County tourism brochures to a more visible, high traffic pedestrian area—one of the recommendations from the 2014 Tourism Operational Review.
“The Civic Museum is an ideal location for visitor information as it is one of Guelph’s signature visitor attractions, is accessible, and has full-service weekend hours and free parking,” says Ella Pauls, manager of Cultural Affairs and Tourism.
The efficiencies realized through leveraging and sharing resources will make it possible to streamline operations within the Culture, Tourism and Community Investment department.
“This change will better position tourism staff to implement recommendations of the operation review and align with the pending DestinationNEXT strategic initiatives,” adds Pauls.
During the relocation, the City’s tourism staff will move to the second floor of City Hall where they will continue to provide all regular services such as trip planning, destination marketing, and act as the City liaison for the industry.
The City is also working on plans to repurpose the vacant first floor space; in the interim the existing office space will house the Guelph-Wellington Local Immigration Partnership.
For visitor information on Guelph and Wellington County, visit visitguelphwellington.ca.
For more information
Supervisor, Tourism and Farmers’ Market
Culture, Tourism and Community Investment
519-822-1260 extension 2533