Water is running for another 91 customers in Guelph

Weekend work and warmer weather helping restore water services

Guelph, ON, March 9, 2015—Over the weekend, the number of properties without running water was reduced to 161. Crews have installed 171 temporary water service lines to date, and will continue installing temporary lines this week.

Temporary water services are not for drinking or cooking and the City continues to provide affected customers with vouchers to purchase bottled water, as well as free access to laundromats and to showers at the Victoria Road Recreation Centre and West End Community Centre.

“More pipes may thaw as above-ground temperatures increase, but some may stay frozen until the frost is out of the ground this spring,” said Peter Busatto, general manager of Guelph’s Water Services department. “We ask anyone whose water pipes have thawed to give us a call and we will continue to support people until their regular water service is restored.”

Looking ahead, the City advises anyone who has had frozen pipes inside or outside their property to check for leaks as temperatures warm up. Pipes may have cracked while they were frozen and could leak as water starts flowing again. People should also contact their insurance provider for information about potential damages or claims related frozen and/or thawing pipes.

Contact Water Services

Daily, 8 a.m. to 8 p.m. at 519-837-5627
After hours at 1-866-630-9242
waterservices@guelph.ca
guelph.ca/frozenwater
guelph.ca/fix-a-leak

Media contact

Stacey Hare, Senior Communications Officer
Corporate Communications
519-822-1260 extension 2611
stacey.hare@guelph.ca