Transit Update: Picket line protocol, City parking facilities and facility hours for bus pass refunds

Guelph, ON, July 21, 2014—The City of Guelph is sharing information regarding a picket line protocol, downtown parking and refund location hours.

Picket line protocol
City of Guelph representatives met with the ATU Local 1189 executive and Guelph Police Services to agree on a picket line protocol, which includes picket line locations and rules and expectations to govern picket line conduct. The City and ATU agree to act in a respectful and responsible manner throughout the lockout.

Picketing will be limited to three locations: City Hall, Guelph Central Station and the Guelph Transit offices.

Parking at City facilities
There has been no impact to the City’s public parking facilities after the first day of the transit lockout. The hundreds of hourly parking users and 1,400 monthly pass holders can use the facilities as they would normally.

Facility hours for bus pass refunds
Starting Wednesday, July 23, refunds to Guelph Transit bus passes are being offered at City Hall, Evergreen Seniors Community Centre, Victoria Road Recreation Centre and West End Community Centre. Details on options for refunds can be seen here >> 

The hours for refunds at the four sites will vary to provide opportunities to match the availability of Guelph Transit bus pass holders.

Wed July 23 Thu July 24 Fri July 25 Sat July 26 Sun July 27
City Hall 8:30 am – 7 pm 8:30 am – 7 pm 8:30 am – 4 pm 10 am – 3 pm not available
West End 7 am – 8 pm 7 am – 8 pm 7 am – 8 pm 8 am – 4 pm 8 am – 4 pm
Victoria Road 8:30 am – 4 pm 8:30 am – 4 pm 8:30 am – 4 pm not available not available
Evergreen 8:30 am – 4 pm 8:30 am – 4 pm 8:30 am – 4 pm not available not available


For updates, frequently asked questions and transportation alternatives, please visit

For information about ATU negotiations, please visit

For media inquiries
Stewart McDonough
Communications Specialist
519-822-1260 extension 3356