Collection Notice: Water Supply Master Plan

The City of Guelph, Water Services Department is updating its Water Supply Master Plan.
Water Services, will be engaging residents to gain valuable insight on how best to manage its water resources.

Personal information is being collected for a survey and will be used to further develop and optimize the Water Supply Master Plan. The survey is designed to collect the public views and opinions on community water servicing alternatives and gauge the level of satisfaction and service expectations for the Water Services Department.

To ensure the public has an opportunity to provide feedback, Water Services is conducting a residential call survey. The goal of the call survey is to solicit feedback on the expectations of service, preferences in community water servicing approaches, and desired community resource stewardship actions. The call survey will begin in late February 2014. 400 households within the City of Guelph will be contacted by our partners, Oraclepoll Research Limited.

Results of the survey will be shared with members of the Water Supply Master Plan Update Project Team, including AECOM and the University of Toronto. These results will help the City to better understand needs and desires of the public through development of the Water Supply Master Plan Update as well as contribute to the ongoing optimization of the program.

Your participation is voluntary. All individual responses will be kept confidential and will be used for further program development and optimization only.

Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy (MFIPPA) is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of the MFIPPA.

Read about the Water Supply Master Plan Update

For more information about the project

Wayne Galliher
Water Conservation Project Manager
Water Services
519-822-1260 extension 2106

For questions regarding the collection, use, and disclosure of this information

Access, Privacy and Records Specialist
519-822-1260 extension 2349